Refund Policy

At **SnapCity**, we want you to shop with confidence. Please review our refund policy before making a purchase.

## All Sales Policy

Due to the nature of our products and limited inventory, **all sales are final** unless an item arrives damaged, defective, or you receive the wrong item.

We do not offer refunds for:
- Change of mind
- Incorrect size selection
- Shipping delays caused by the carrier
- Minor differences in color due to screen settings or lighting
- Items marked as final sale, limited release, or clearance

## Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within **[3–5 business days]** of delivery at **[your email]**.

Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging

Once reviewed, we may offer a replacement, store credit, or refund at our discretion.

## Refund Approval

If your refund is approved, it will be sent back to your original payment method. Please allow **[5–10 business days]** for the refund to appear, depending on your bank or payment provider.

## Non-Refundable Items

The following items are not eligible for refund unless they arrive damaged or incorrect:
- Worn items
- Washed items
- Items without original tags or packaging
- Final sale items
- Limited release items
- Clearance items
- Gift cards, if applicable

## Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been processed, it cannot be canceled.

To request a cancellation, contact us immediately at **[your email]**.

## Chargebacks

If you have an issue with your order, please contact us first before filing a chargeback. We are happy to review the issue and work toward a fair solution.

## Contact Us

If you have any questions about this Refund Policy, please contact us at:

**SnapCity**  
**Email:** [Your Email Address]  
**Phone:** [Your Phone Number]