Shipping Policy

Thank you for shopping with **SnapCity**. We are committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below.

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Order Processing:

Orders are typically processed within **[1–3 business days]** after payment is received. Once your order has been processed, you will receive a confirmation email with tracking information when available.

Please note that processing times may be longer during:
- New drops
- Sales or promotions
- Holidays
- High order volume periods

## Shipping Times

Estimated shipping times depend on your location and the shipping method selected at checkout.

### Standard Shipping
- **[3–7 business days]**

### Expedited Shipping
- **[1–3 business days]** if offered at checkout

Please understand that shipping times are estimates and are not guaranteed once the package has been handed over to the carrier.

## Shipping Rates

Shipping costs are calculated at checkout based on your location and the size of your order. Any free shipping promotions will be clearly stated on the website if available.

## Tracking Information

Once your order ships, you will receive a tracking number by email if one is provided by the shipping carrier. Please allow up to **24–48 hours** for tracking updates to appear.

## Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout. If an incorrect or incomplete address is entered, SnapCity is not responsible for delays, lost packages, or additional shipping costs.

If you notice an address mistake, please contact us immediately at **[your email]**. We cannot guarantee changes can be made once the order has been processed or shipped.

## Lost, Stolen, or Delayed Packages

SnapCity is not responsible for packages lost, stolen, or delayed by the shipping carrier. If your package shows as delivered but you have not received it, please contact the carrier directly first.

If you need help, feel free to contact us and we will do our best to assist.

## Damaged Packages

If your order arrives damaged, please contact us within **[3–5 business days]** of delivery at **[your email]** with your order number and photos of the item and packaging.

## Domestic Shipping

We currently ship to **[United States / selected regions / worldwide]**.

## International Shipping

If international shipping is available, delivery times may vary depending on destination, customs processing, and local carriers. Customers are responsible for any customs fees, import duties, or taxes required by their country.

## Pre-Orders or Special Releases

For pre-orders or special release items, shipping timelines may be different from regular in-stock items. Estimated ship dates will be listed on the product page when applicable.

If your order includes both pre-order and in-stock items, your full order may ship together unless otherwise stated.

## Contact Us

If you have any questions about your order or shipping, please contact us at:

**SnapCity**  
**Email:** [Your Email Address]  
**Phone:** [Your Phone Number]