Privacy Policy

At **SnapCity** (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, make a purchase, sign up for emails or texts, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

## 1. Information We Collect

We may collect the following types of information:

### Personal Information You Provide
When you place an order, sign up for updates, contact us, or interact with our site, we may collect:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order details
- Any information you submit through contact forms, reviews, or messages

### Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on the site
- Referring website links
- Cookies and similar tracking technologies

## 2. How We Use Your Information

We may use your information to:
- Process and fulfill orders
- Send order confirmations, shipping updates, and customer service messages
- Respond to questions and support requests
- Improve our website, products, and customer experience
- Send promotional emails or text messages, if you opt in
- Detect fraud, unauthorized activity, or security issues
- Comply with legal obligations

## 3. Payment Information

Payments made through our website may be processed by third-party payment providers. We do not store your full credit or debit card information on our servers unless clearly stated otherwise. Please review the privacy policies of any payment processor used on our site for more information on how they handle your data.

## 4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Understand how visitors use our website
- Improve marketing and advertising efforts

You can usually change your browser settings to block or delete cookies. Please note that some parts of the website may not function properly if cookies are disabled.

## 5. Sharing of Information

We do not sell your personal information for money.

We may share your information with trusted third parties only as needed to operate our business, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email or SMS marketing platforms
- Analytics or advertising service providers
- Professional advisors or legal authorities when required

We may also share information if required to comply with the law, protect our rights, investigate fraud, or respond to legal requests.

## 6. Email and Text Marketing

If you sign up for promotional emails or text messages, we may send you marketing communications about products, restocks, drops, sales, or updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You can opt out of text messages by replying STOP, if text messaging is offered.

## 7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

## 8. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining records, complying with legal obligations, resolving disputes, and enforcing agreements.

## 9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any information.

## 10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete that information.

## 11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain types of data use where required by law
- Request information about how your data is collected, used, or shared

To make a privacy-related request, contact us using the information below.

## 12. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, if our business meets the legal thresholds for coverage. These rights may include the right to know, delete, correct, and opt out of certain sharing or sale of personal information, as well as the right to not be discriminated against for exercising your rights.

To submit a privacy request, contact us at:
**Email:** [Your Email Address]  
**Mailing Address:** [Your Business Mailing Address]

## 13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated policy.

## 14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

**SnapCity**  
**Email:** [Your Email Address]  
**Phone:** [Your Phone Number]  
**Mailing Address:** [Your Business Mailing Address]